Topics
Creating an open culture where staff feel valued and supported is vital so that staff can care with compassion and see the person in the patient.
Compassionate culture
because compassionate care requires compassionate organisations
Diversity and inclusion
because humanising health and care means working with all people within health and care
Person-centred systems
because health and care organisations must reflect on the experiences of people using and delivering services and treat them as opportunities to learn and improve what they do
Leadership
because health and care leaders have a vital role to play in humanising the system