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because health and care leaders have a vital role to play in humanising the system
Leaders play an essential role in humanising health and care. Their decisions and actions can enable compassionate cultures within health and care organisations.
But leaders are not immune to the emotional and social challenges of working in health and care. Leaders face unique challenges which mean it can be hard to access support. Our work supports people at all levels within an organisation.
Jessie shares her journey of commitment to humanise healthcare through her personal and professional stories. She reflects on the importance of creating space for everyone to feel seen and heard in health and care settings.
Bev Fitzsimons welcomes the Patient Safety Commissioner’s focus on culture change, but for this to have real impact we need a more complete understanding of what it means to ‘listen to patients’.
As we sadly say farewell to David Jones (Head of Staff Experience programme), he reflects on his time with the Point of Care Foundation.
Perspectives from 25 senior healthcare leaders of the meaning of Schwartz Rounds and whether they benefit personally from attending.
Organisations have a duty to support their staff in their challenging work