Quality Time: Using EBCD to capture staff experience
14 September 2020 Evidence
In the Quality Time study, researchers investigated whether using experience-based co-design (EBCD) is an effective way to capture staff experience as a way to improve service design.
Topics and programmes
In this Quality Time study, published in the Journal of Health Design, researchers investigated whether using experience-based co-design (EBCD) is an effective way to capture staff experience as a way to improve service design. The outcomes were service improvement, increased staff engagement, and staff feeling heard and valued.