Evidence and Resources Library

Why might good people deliver bad care?

This TED talk exposes the uncomfortable truth that caring is hard, emotional work. The emotional labour of healthcare professionals needs to be recognised and accounted for by management practice in the same way that we acknowledge and account for physical labour.

Circle of Care animation

This animation is from Performing Medicine and shows the Circle of Care, a framework which enables healthcare staff to think about, practise and demonstrate compassionate care. The framework places compassionate care in a broad social and interpersonal context.

Stress in NHS staff triggers defensive inward-focussing and an associated loss of connection with colleagues: this is reversed by Schwartz Rounds

Stress in NHS staff triggers defensive inward-focussing and an associated loss of connection with colleagues: this is reversed by Schwartz Rounds

This paper explores how Schwartz Rounds help to provide emotional support to healthcare staff, with such support indirectly improving patient care.

Schwartz Centre Rounds: a new initiative in the undergraduate curriculum—what do medical students think?

This paper asks whether the current Schwartz Centre Rounds (SCRs) model could be extrapolated into the UK undergraduate medical curriculum. Two pilots are run in a UK medical school and are then subsequently evaluated, yielding largely positive feedback.

Schwartz Rounds: organisational case study

Staff at Ashford and St Peter's Hospitals NHS Foundation Trust explain how Schwartz Rounds have helped their organisation

Schwartz information pack for smaller organisations

This downloadable information pack gives you all the details of the training and support package for smaller organisations looking to introduce Schwartz Rounds.

Schwartz information pack for larger organisations

This downloadable information pack gives you all the details of the traditional training and support package for larger organisations looking to introduce Schwartz Rounds.

Ken Schwartz’s Story

In 1994 a health attorney called Ken Schwartz was diagnosed with terminal lung cancer. During his treatment, he found that what mattered to him most as a patient were the simple acts of kindness from his caregivers, which he said made “the unbearable bearable.”

Anniversary Schwartz Round: What makes for a compassionate patient-caregiver relationship?

This report summarises findings from the UK's 'anniversary Schwartz Rounds' in autumn 2015, asking 'What makes for a compassionate patient-caregiver relationship?' 10 years after the Schwartz Center for Compassionate Care in the USA asked the same question.