-
01 May 2006 Evidence
What Makes for a Compassionate Patient-Caregiver Relationship?
This article examines questionnaires and themes from Schwartz Rounds run in 54 US hospitals. The following themes are explored: communication, common ground and respect for individuality.
-
30 March 2000 Paper
Organisational culture and quality of health care
This paper explores the nature of organisational culture, particularly when applied to complex health systems.
-
08 January 1988
Social systems as a defense against anxiety