-
05 August 2016 Paper
Improving childhood nutrition and wellness in South Africa
To supplement an ongoing local quality improvement (QI) intervention addressing poor nutritional outcomes in children, experience-based co-design (EBCD) was used to enhance previously low levels of mother, carer and staff engagement.
-
06 June 2016 Film
Schwartz Rounds: organisational case study
Staff at Ashford and St Peter's Hospitals NHS Foundation Trust explain how Schwartz Rounds have helped their organisation
-
10 May 2016 Paper
What is the potential of patient shadowing as a patient-centred method?
This paper argues that patient shadowing is an effective method for delivering patient-centred care.
-
07 April 2016 Point of Care publication
Schwartz information pack for smaller organisations
This downloadable information pack gives you all the details of the training and support package for smaller organisations looking to introduce Schwartz Rounds.
-
07 April 2016 Point of Care publication
Schwartz information pack for larger organisations
This downloadable information pack gives you all the details of the traditional training and support package for larger organisations looking to introduce Schwartz Rounds.
-
05 April 2016 Case study
Ken Schwartz’s Story
In 1994 a health attorney called Ken Schwartz was diagnosed with terminal lung cancer. During his treatment, he found that what mattered to him most as a patient were the simple acts of kindness from his caregivers, which he said made “the unbearable bearable.”
-
04 April 2016 Point of Care publication
EBCD: Experience-based co-design toolkit
The toolkit includes short videos from staff and patients involved in experience-based co-design (EBCD) projects to help bring to life the successes and intense rewards of running this type of improvement project.
-
04 April 2016 Point of Care publication
PFCC: Patient and Family-Centred Care toolkit
This toolkit is a step-by-step guide to improving processes of care and staff–patient interactions. It offers a simple way for organisations to show their commitment to patients’ experience while also motivating the staff who deliver that care.
-
09 March 2016 Case study
The NHS inpatient survey: using it well
This resource looks at the NHS inpatient survey and how to use it well. The King's Fund and Picker Institute Europe present the lessons that can be gathered from an analysis of trends between 2005 and 2013.
-
26 January 2016 Evidence
Anniversary Schwartz Round: What makes for a compassionate patient-caregiver relationship?
This report summarises findings from the UK's 'anniversary Schwartz Rounds' in autumn 2015, asking 'What makes for a compassionate patient-caregiver relationship?' 10 years after the Schwartz Center for Compassionate Care in the USA asked the same question.