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20 October 2017 Film
What made Experience Based Co-Design different from other approaches?
In this video, Jane Parr, who led an Experience Based Co-Design at Leicestershire Partnership NHS Trust, shares why she thinks Experience Based Co-Design (EBCD) is different from other approaches.
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20 October 2017 Film
How did you get the project off the ground?
In this video, Jane Parr talks Leicestershire Partnership NHS Trust got their Experience Based Co-Design project, 'My Care, My Voice', off the ground.
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20 October 2017 Film
How did you adapt the approach to people with learning disabilities?
In this video, Jane Parr talks about how Leicestershire Partnership NHS Trust adapted the Experience Based Co-Design methodology to be used within a learning disabilities care setting.
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20 October 2017 Film
What changes have you made as a result of the project?
In this video, Jane Parr talks about the changes made at Leicestershire Partnership NHS Trust as a result of their learning disabilities Experience Based Co-Design project, 'My Care, My Voice'.
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21 July 2017 Point of Care publication
Behind Closed Doors
This briefing highlights the latest evidence on NHS staff, their experience at work, the pressures they face and the consequences for patients. The Point of Care Foundation believes that it’s critically important that NHS employers pay attention to staff and their experience at work because when staff feel positive and engaged with work it has a positive impact on patient experience.
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19 July 2017 Presentation
Sustainability & Transformation: how to influence for patient experience
In this presentation, Helen Buckingham from the Nuffield Trust explores Sustainability and Transformation Plans and how patients fit into the process.
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31 May 2017
Driver diagrams
A driver diagram is a conceptual model that helps teams to identify an aim they want to achieve and then to align the relevant system components in order to support its achievement.
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15 March 2017 Presentation
The evidence on staff and patient experience
This presentation from the HOPE network in March 2017 demonstrates that the experience of staff, positive or negative, is an accurate predictor of patient experience.
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03 March 2017 Toolkit
Improving Compassionate Care Toolkit
This toolkit from Picker is designed for those wanting to improve patient experiences in hospitals, providing full implementation support for a near real-time feedback approach which enables organisations to act quickly so as to improve compassion in care.
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01 March 2017 Presentation
Measuring for improvement
These slides explore why it is important to focus on patients' and families' experiences, how to engage patients and staff with improvement, and how feedback can be used to improve outcomes. They look specifically at the achievements of Northumbria Healthcare NHS Foundation Trust.