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Resource 18 April 2023
10. Running the patient / service user feedback event
...https://vimeo.com/816848059 https://vimeo.com/816847995 https://vimeo.com/816847870 https://vimeo.com/816847773 https://vimeo.com/816847696 https://vimeo.com/816847568 https://vimeo.com/816847508 https://vimeo.com/816847198 https://vimeo.com/816847007 https://vimeo.com/816846780 At their event, women chose a number of areas to focus on to make improvements, and prepared these to take...
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Resource 07 March 2019
Digital health as a determinant of health
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Blog 17 September 2015
Could constant reorganisation be the NHS’s ultimate coping mechanism?
...change (and in turn avoid anxiety)? Anxious leaders Let’s apply this to a team – imagine a new leader is appointed, responsible for demonstrating an improvement in outcomes. They bring...
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Resource 07 March 2019
Tips for optimising use of online feedback
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Page 17 April 2023
Foundations in Patient Experience Cohort 9
...explore their website here: https://www.institutelm.com/ The Course is ‘Institute Approved’ and as part of this you are eligible for a year’s free student learner membership. To find out more or...
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Blog 20 December 2017
Christmas reflections on patient-centred end of life care
...care. There are many examples of the work and achievements staff have made through engaging communication with their immediate project teams but also with people beyond the project. One team...
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Resource 08 March 2018 Toolkit
Why this guide?
...test groups. You can dip into it to pick and choose the right elements, to help you and your colleagues design your own project. View more films https://vimeo.com/258857217 https://vimeo.com/258943368 https://vimeo.com/258858110...
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Resource 08 March 2018 Toolkit
Patient narratives
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Blog 10 July 2014
The rep trap
...These new ‘outsiders-inside’ can also ask ‘so-what’ questions – ‘so what difference will this make to patients? So what will we all do to engage people’? However, the core skills...
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Page 17 March 2016
Evidence and Resources