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Blog 26 May 2017
Professionalism and learning to talk about death
...compassion, resilience, communication and transparency in the education of health professionals. This recent article which appeared in the Journal of Compassionate Healthcare, drawing partly on our experiences of supporting Schwartz...
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Resource 31 May 2017 Case study
Case study 3: Embedding patient experience in organisational culture
...layout of the waiting room in A&E to developing new patient information. One of the latest projects, with the child and adolescent mental health service, has completely changed the way...
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Blog 07 July 2017
‘Just what I needed today’: the respite of Schwartz Rounds
...a moment and it comes in the form of a new face at Rounds. I can feel the moment of tension that filled the room slip away. We close. I...
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Blog 15 December 2017
Making life easier for the hard of hearing and visually impaired
...me to get involved with the Let me hear/see you group. If we improve communication and allow people’s needs to be heard, I strongly believe it will help improve communication...
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Blog 05 June 2018
‘What matters to you’ day – starting conversations that can transform care
...noise levels. Maternity A further example from Scotland is in Ayrshire and Arran, where the EBCD approach is being used in maternity services to improve antenatal education. The project has...
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News story 12 September 2018
Bursary funding available for Foundations in Patient Experience course
...applicants who received a bursary will be required to write a 500-word reflective piece explaining how they will apply the learning from the course to their everyday work. The next...
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Blog 31 January 2019
Care for the carers, improve care – an introduction to Schwartz Rounds
...the scheme and how to apply are below. Schwartz Rounds – evaluation plan Schwartz Rounds Application Form Deadline: applications should be emailed to wwccsc@nesta.org.uk by noon 18 February 2019. To...
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Person 03 June 2019
Richard Smith
Having practiced as a doctor in Scotland and New Zealand, Richard Smith joined the BMJ in 1979 and was editor-in-chief from 1991-2004. He has served as chief executive of the...
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News story 19 November 2019
Schwartz Rounds reach the Scilly Isles
...and neighbours who live on the islands. The discussion reflected the passion and commitment staff put into their often challenging and difficult roles at the community hospital and across the...
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Blog 17 June 2020
We mustn’t silence patients and families in service design
...unprecedented pressure, a shielding patient – or of course anyone affected by this terrible condition, and the families bereaved by (and during) Covid. We have been moved by the appreciation...