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Resource 01 April 2009 Evidence
Enabling compassionate care in acute hospital settings
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Resource 11 March 2008
Building the business case for patient-centered care
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Resource 01 November 2012 Evidence
Exploring the relationship between patients experiences of care and the influence of staff motivation, affect and wellbeing
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Resource 01 March 2015
The Report of the Morecambe Bay Investigation
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Resource 09 March 2016 Case study
The NHS inpatient survey: using it well
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Resource 01 November 2015 Case study
Understanding and improving the patient experience
Find out more about our Experiences of Care programme...
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Resource 01 November 2015 Case study
Fundamentals of measurement for improvement
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Event 22 June 2017
‘See it My Way’ Training Day
...the training day as well as further telephone support and advice from Theresa. We recommend that you come along to the training with a colleague from your organisation, and we...
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Page 29 June 2017
Celebrating Schwartz Rounds 2016/2018
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Resource 21 July 2017 Point of Care publication
Behind Closed Doors