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News story 10 May 2017
19 organisations chosen to join pioneering end-of-life care programme
...Foundation The Health Foundation is an independent charity committed to bringing about better health and health care for people in the UK: www.health.org.uk The Health Foundation is funding this Point...
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Programme 24 November 2022
Schwartz Community of Practice
As a member of the Schwartz Community, you are invited to join our Schwartz Community of Practice (CoP). Access Community of Practice Resources. What is the Schwartz Community of...
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Blog 23 December 2013
Do patients demand too much?
...a point when everyone in the team, including my wife, knew and I did not. It doesn’t take much to change from upsetting communication to communication that puts someone at...
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Blog 11 March 2014
Patients in their 20s, 30s and 40s have unique needs
...who to tell about their health status, especially when starting a new relationship with a potential partner. Sexual relationships can be affected by reduced confidence, for example, after breast cancer....
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News story 31 July 2013
Hard-hitting board appointed to health charity
...extensive research into workforce effectiveness and the factors impacting staff and patient experience and recently completed a national research study in the UK examining links between staff wellbeing and patient...
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Blog 01 August 2014
Patient experience begins well before the first #hellomynameis…
...contact with a new clinic or service comes with a referral letter of some description, or a member of the administration team – i.e. non-clinical people. A few days later,...
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Blog 11 August 2016
How to do quality improvement ‘with patients’, not ‘to patients’
Earlier this year, Health Innovation Network (HIN), the Academic Health Science Network for South London, approached us to run an Experience Based Co-design (EBCD) masterclass for all of the academics,...
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News story 10 January 2017
Dr Phil Hammond becomes champion for The Point of Care Foundation
Embargoed until 00:00 on Tuesday 10 January 2017 The Point of Care Foundation is delighted to announce the appointment of Dr Phil Hammond – doctor, journalist, broadcaster, campaigner and comedian...
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Blog 13 January 2017
Reflections from A&E
Christmas and new year were very busy. On the Wednesday between Christmas and new year I had a day planned with meetings and training . The medical director asked if...
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Resource 31 May 2017 Case study
Case study 4: Using archive film to develop an accelerated form of EBCD
...Health Research Health Services and Delivery Research Programme funding acknowledgement This project was funded by the National Institute for Health Research Health Services and Delivery Research Programme (project number 10/1009/14)....