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Resource 08 March 2018 Toolkit
About this guide
The guide draws on the experience of six clinical teams, which took part in a study run by the Health Experiences Research Group (HERG) and Nuffield Department of Primary Care...
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Resource 08 March 2018 Toolkit
Five whys (root cause analysis)
Sorry, this content is restricted to Schwartz community members. Members can sign in via the login page....
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Blog 16 April 2018
Making healthcare more human: Creating enabling conditions for staff
...our ‘Making healthcare more human’ conference, speakers and delegates were invited to consider these questions and come up with solutions and priorities. Otherness As part of an expert panel representing...
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Blog 29 May 2018
What does staff engagement mean in the NHS and why is it important?
The National Health Service is the United Kingdom’s largest employer, committed to delivering high quality, safe healthcare, and dependent on an engaged, properly resourced workforce to cope with ever rising...
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Page 15 July 2019
Application Form: Foundations in Patient Experience Spring 2021
...the process of updating our application form and will be in touch very soon to confirm the application process. Any questions or concerns in the meantime please contact isabellemundy@pointofcarefoundation.org.uk ...
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Blog 28 September 2021
Schwartz community diversity: what do we know so far?
...in the Schwartz Community events by asking participants to complete an anonymous diversity monitoring form. We obtained data from 102 attendees across five events. This provided us with a snapshot...
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Page 01 October 2021
Registration Confirmation
...confirm your place on the programme you have booked. If you have any accessibility requirements or questions, please contact us at info@pointofcarefoundation.org.uk urgently so that we can make appropriate arrangements....
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Resource 14 December 2021 Stories from the point of care
Stories from the point of care: Carl
...had become a simple incident to manage – walk in, assess patient, confirm death, inform police and complete paperwork. Job done! A series of questions started to cross my mind....
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Programme 02 August 2023
Courageous Conversations
...proud to introduce the Courageous Conversations Project. Courageous Conversations card deck Based on the idea of coaching or conversation cards we are creating a card deck of phrases, questions,...
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Blog 20 December 2023
Exploring together the emotional impact of the climate and nature crisis
...this case the emotional impact of the climate and nature crisis. Afterwards, people in the room (real or virtual) react, not asking questions of the storytellers but sharing their own...