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Resource 31 May 2017
Top tips for success
...usefulness for the team. Having a sense of where you would like PFCC to sit in your organisation in the longer term. https://www.youtube.com/watch?v=WzeKoeBhdbI The aim should be for PFCC to...
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Resource 04 April 2023
11. Running the joint patient/ service user -staff event
...New Beginnings project had some issues that came up for both staff and women – watch this pair of films for example https://vimeo.com/818331564 https://vimeo.com/816846564 https://vimeo.com/816846471 Others may have been...
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News story 16 March 2015
New guidance to help increase resilience of hospice staff
...many with multiple, complex health conditions. The challenges facing the hospice workforce were identified by the former Commission into the Future of Hospice Care in its final report published in...
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Resource 08 March 2018 Toolkit
Why this guide?
...test groups. You can dip into it to pick and choose the right elements, to help you and your colleagues design your own project. View more films https://vimeo.com/258857217 https://vimeo.com/258943368 https://vimeo.com/258858110...
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Resource 08 March 2018 Toolkit
Why use patient experience data?
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Resource 08 March 2018 Toolkit
Surveys
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Resource 07 March 2019
Why is online patient feedback important in healthcare?
https://vimeo.com/322023657 To assess the quality of patient experience, we need systems that capture it in convenient and timely ways, and we need the resulting data to be acted on. Both...
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Resource 07 March 2019
How are the public using feedback?
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Resource 07 March 2019
Opportunities for healthcare staff
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Resource 18 April 2023
New Beginnings
...and helped in the production of this toolkit. This project was funded by the Health Innovation Network South London https://healthinnovationnetwork.com/ Listen to Andrew describe why they wanted to improve the...