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Compassionate culture

We believe high-quality, humanised health and care is compassionate towards patients and their families, and stems from compassion among staff. But humanising care often requires cultural change within organisations. Organisational...

Jocelyn Cornwell responds to CQC State of Care Report

...further information about our work please visit our website, www.pointofcarefoundation.org.uk or follow us on Twitter @PointofCareFdn. For media enquiries contact Patrick Cullen, communications manager on: 020 7637 7252 or at...

Seeing the person in the patient

...patients’ experience, and that it will also be of interest to patients and their representatives, commissioners and policy-makers. The purpose of the report is to consider how we can improve...

New charity to help NHS address key issues highlighted by Francis report

...Commission, where she directed national value for money studies and audits, and then at the Commission for Health Improvement (CHI) where as the director of policy and development she led...

Our comment on the Government’s response to the Francis Inquiry

...longer than those which have come before. “In the next few years, patients, the public and NHS staff will judge the Government’s response to Francis by whether they see evidence...

Response to Simon Stevens’ announcement of NHS workplace health initiatives

...work please visit our website www.pointofcarefoundation.org.uk or follow us on Twitter @pointofcarefdn. For media enquiries contact: Patrick Cullen, Communications Manager on: 020 7637 7252 or at patrickcullen@pointofcarefoundation.org.uk Out of hours...

Secretary of State for Health called upon to prioritise compassionate care

...for NHS staff. The recommendation is one of a series of measures the charity calls for to help ensure compassion in care remains a top priority for the health service....

What Makes for a Compassionate Patient-Caregiver Relationship?

NHS inpatient survey – our response

Jocelyn Cornwell, Director of The Point of Care Foundation, commenting on the results of the NHS Inpatient Survey (2013) published today, said: “It is encouraging to see overall improvement in...

“The ‘Francis effect’ at risk but not dead,” says charity supporting strong growth of Schwartz Rounds

...premise for Rounds is that the compassion shown by staff can make all the difference to a patient’s experience of care, but that in order to provide care with compassion,...