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Page 19 April 2023
Experience Based Co-Design
Introduction The Point of Care Foundation has been running Experience Based Co-Design (EBCD) courses for the last 10 years. At these events, participants are taught how to draw on the...
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Event 27th November 2018
Tweet chat on staff well-being
...and importance of well-being to staff; the factors that enable well-being and the things that we should be paying attention to at individual, team and organisational levels. The questions that...
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Resource 31 May 2017
What is PFCC and why is it needed?
https://www.youtube.com/watch?v=YBA9bQLhdZ8 What is it? PFCC is a simple, low-technology health care quality improvement approach designed to tackle two parallel aspects of health care: processes of care and staff–patient interactions. Together,...
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Resource 31 May 2017
More about the method
...template forms, letters, presentations and other materials, to help you plan and carry out this approach. This latest version of the toolkit was produced in 2013. It incorporates learning and...
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Resource 11 August 2023 Higher Education
Storytelling and affiliation between healthcare staff in Schwartz Round interactions: A conversation analytic study
This article in the Journal of Social Science and Medicine discusses how the format of Schwarz Rounds creates important opportunities for interpersonal affiliation with implications for how these interactions can...
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Event 5 November 2014
Transforming patient and staff experience 2014
...on Storify. Prof Trisha Greenhalgh https://www.youtube.com/watch?v=UwbHUswfAgs Sara Ryan https://youtu.be/7xvuv9XgSS8 Marion Janner https://youtu.be/RS9MSUr4Pss Robert Francis in conversation with Catherine Foot https://youtu.be/kr3Vn-ghHLA Andrea Sutcliffe Dan Wellings https://youtu.be/JRtEgRfUMX0 Prof Heather Tierney-Moore https://youtu.be/RMcVuDqOyQE ...
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Resource 04 April 2023
2. Making the case for your project
...it begins and before you start recruiting participants. Some New Beginnings examples are here: To hear how the New Beginnings team engaged people in the project, watch Andrew here: https://vimeo.com/816162685...
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Blog 03 July 2024
Keeping the human at the centre of care
...that struck me about the show was the amount of AI companies there. It was a bit overwhelming and seemed to say very clearly that this new “thing” is here...
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Blog 04 May 2020
Reasons for optimism in experience of care
...people began to see that NHS organisations are not necessarily the employer of choice. In 2019, the appointment of NHS England’s first Chief People Officer and the personal commitment of...
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Event 18 October 2017
PFCC Living Well to the Very End – 2nd Learning Event
...follow the learning from the first workshop, and will give participants the opportunity to showcase their project, as well as provide focused learning around communication at end-of-life care, how to...