Experiences of Care programme transfers to Picker Institute Europe
27 March 2025
The Point of Care Foundation is transferring the Experiences of Care programme to Picker Institute Europe, a leading international health charity. The programme, which offers training and support for quality improvement in health and care services, will now be integrated into Picker’s portfolio. This transition will further support efforts to enhance the understanding and improvement of people’s care experiences and outcomes.
This move builds on a long history of collaborative working between the two organisations, including co-hosting the 2023 Care Experience Symposium in Birmingham.
Picker’s acquisition of the Experiences of Care programme combines the Point of Care Foundation’s extensive expertise in teaching and applying person centred care methodologies with Picker’s broad suite of tools and services for improving patient experience across both public and private health and care sectors.
The transfer comes into effect on 1st April.
Phil Stylianides, Chief Operating Officer of Picker Institute Europe, said, “We are always looking at ways to develop Picker’s impact. This exciting acquisition will enable us to support more care organisations to put people’s experiences at the forefront of their decision making, improving the quality and value of the services they provide. We are especially excited to work with the Experiences of Care programme’s team and partners to invest and grow this fantastic suite of learning and development resources, taking another step towards influencing, inspiring and empowering the highest-quality person centred care for all always.”
Richard Smith, Chair of Trustees for the Point of Care Foundation, added, “We are delighted to announce that the Experience of Care Programme will be joining Picker Institute Europe. We are proud of the impact we have had through the programme, which has supported over 2000 individuals to develop skills in key service design methodologies such as Experience-Based Co-Design. We believe that as part of the Picker portfolio, the work will benefit from synergies with other Picker programmes, expand and grow its impact across health systems.”