Learning from experiences: the person centred care symposium 2025
5th February 2025Patient Experience
Event details
Picker, in partnership with the Point of Care Foundation, will be hosting the Learning from experiences: the person-centred care symposium in February 2025, where you will have the space to think differently, to reflect, and to share experiences.
Date:
5th February 2025, 9 am – 4:45 pm
Location:
IET Birmingham: Austin Court, 80 Cambridge St, Birmingham B1 2NP
Event outline
Patient and staff experience of health and care are often regarded as two sides of the same coin: separate but inextricably linked. Sometimes this relationship is seen as a functional one: that we should “improve one to improve the other”. But human experience is fundamental to person centred care, and a recognition that high quality services depend on positive personal interactions is vital to meaningful improvement.
Individuals’ accounts of their experiences are how we understand the person centredness and the essential humanity of health and care. In this symposium, we will create a space for all of those working to understand, measure, and improve person centred care to come together to reflect, learn, and be inspired.
This symposium is unlike any other, in that it focuses on people’s experiences in the round – not just staff experience or patient experience in isolation but also their experience of the relationships between them. This is for all of the people of health and care – for patients, for professionals, and for partners across the system.
The Point of Care Foundation will be hosting a Schwartz Round on the link between staff and patients’ experiences of health and care.