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16 March 2023
Response to the report of the Patient Safety Commissioner – first 100 days
Bev Fitzsimons welcomes the Patient Safety Commissioner’s focus on culture change, but for this to have real impact we need a more complete understanding of what it means to ‘listen to patients’.
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14 February 2023
Schwartz Rounds: Reflections from our early Rounds
Leanne shares Freedom from Torture's experience of Schwartz Rounds and how they've become essential for supporting staff with the human dimensions of their work.
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22 December 2022
Reflecting on a year (and a bit) in the world of Schwartz Rounds
As we sadly say farewell to David Jones (Head of Staff Experience programme), he reflects on his time with the Point of Care Foundation.
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21 December 2022
The Power of Gratitude
Amy Martin shares how Christmas Schwartz Rounds have helped her team express the gratitude they have for each other, and remember the gratitude their clients have shown throughout the year.
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26 October 2022
Working with people and communities
Bev talks about the Point of Care Foundation’s work assisting Integrated Care Systems to build relationships with their communities and improve health and care services.
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27 September 2022
Amy’s story – Part I
Amy talks to Katie (Patient Experience Programmes Lead) about her experience as a patient and failures in her care following her suicide attempt.
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27 September 2022
Amy’s story – Part II
In Part II, Amy talks to Katie (Patient Experience Programmes Lead) about how she would use her experience to improve care for people following suicide attempts.
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16 August 2022
Running Schwartz Rounds in challenging times
Our Communities Coordinator, Kasia, reflects on the first Schwartz Community events of 2022, which focused on working with challenges and complexities in the health and care system.
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27 July 2022
From Francis to Ockenden: How staff support can influence patient experience
Ceinwen talks about the importance of staff support and patient involvement as she reflects on her time as a Point of Care Foundation Trustee.
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22 July 2022
Improving leadership should include support for leaders’ wellbeing
In light of the Messenger and Pollard review, Bev shares her thoughts on how to improve leadership within the NHS.